Return & Refund Policy

Return & Refund Policy - 【请替换：店铺名称】

Return & Refund Policy

At 【请替换：店铺名称】, we aim to make sure every purchase meets your expectations. If you are not fully satisfied with your order, you may request a return in accordance with the policy below.

Return Period

Return requests must be submitted within 30 calendar days from the date you receive your order.

Return Conditions

To be eligible for a return, items must meet all of the following conditions:

Be unused and in their original condition.
Include all original packaging, labels, and accessories.
Be free from damage caused after delivery.
Be clean and in a condition suitable for resale.

Items that do not meet these requirements may not be accepted for return or refund.

Non-Returnable Items

The following types of products are generally not eligible for return:

Personalized or custom-made items.
Gift cards and digital products.
Final sale or clearance merchandise.
Products showing any signs of use or alteration.

Refund Review and Processing

All returned items will be inspected before refund approval. If your return is approved, a refund will be issued to the original payment method. The refund processing may take 5-7 business days depending on your bank or payment provider.

Incorrect or Damaged Orders

If your order arrives with missing items, shipping damage, manufacturing defects, or incorrect products, please keep all original packaging and contact us promptly at 【请替换：客服邮箱】 for review.

Return Shipping Costs

Unless the return is due to a defective, damaged, or incorrect item from our side, customers are responsible for return shipping costs. Return shipping fees will be calculated and displayed at checkout for your convenience.